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SHIPPING POLICY

Shipping- INDIA

We offer free shipping for all prepaid orders within India.

 

  • Since every piece is made to order, you will be sent a mail as soon as the order is received.

  • Since each artisan’s process is unique, we try to dispatch the order within 6-7 working days.It could vary according to the Shipping address.

  • In case of customisations, we will require additional time and an additional fee of INR 300/- will be charged.

  • Our courier partner, will be able to deliver the shipment between Mondays to Saturday(excluding Public Holidays): 10 Am to 6 Pm.

  • Address change will only be accepted if order has NOT been shipped from the warehouse.

  • Email address must be mentioned in each and every order for smooth communication.

  • As soon as your package is shipped, you will be sent an email containing your tracking information.

  • We are not responsible for any delays caused by natural calamities or unavoidable circumstances, though we will fully help in tracking the parcel if there is a problem from the delivery partner’s end.

  • If customer refused to accept two continuous COD orders after that only prepaid orders will be accepted.

 

 

For any further information do write to us at contactpoojarohra@gmail.com

Shipping- INTERNATIONAL

  • Cash On Delivery (COD) is NOT accepted for International orders.

  • Shipping charges may vary according to shipping country.

  • Prices are EXCLUSIVE of custom duties.

  • As soon as your package is shipped, you will be sent an email containing your tracking information.

  • We make our best efforts to deliver each item in your order within 10-15 working days but delay in delivery can be caused due to customs. Therefore, we cannot guarantee a time frame for the same.

  • Shipping charges and transit time will vary, depending on the location. 

  • All transit times are Monday to Saturday.

  • Contact details must be correctly entered which should include Country code and Zip code.

  • If shipping Pin code falls in Remote Area the shipping charges may vary.

For any further information do write to us at contactpoojarohra@gmail.com

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